Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of AqiloPulse. It is part of, and incorporated into, our Terms of Service. By creating an account you agree to use AqiloPulse only for lawful purposes and in line with this policy.

Most of this comes down to one idea: the people answering your questionnaire did not sign up for anything, cannot see your account, and in most cases we hold no way of knowing who they are. They are trusting you, and this policy is what they are trusting.

Prohibited uses

You may not use the service to promote, sell, or gather information for:

• Recreational drugs, controlled substances, or drug paraphernalia.
• Alcohol sales or alcohol-centric promotions.
• Tobacco, vaping, or nicotine products.
• Adult, pornographic, or sexually explicit content or services.
• Gambling, betting, lotteries, or games of chance for money.
• Weapons, firearms, ammunition, or explosives.
• Any activity that is illegal where you or the people answering are located.

What you may not ask for

A questionnaire can ask for anything you type into it. These are the things you may not.

• Passwords, PINs, card numbers, CVVs, bank or wallet credentials, or one-time codes — for any service, including your own. There is no legitimate reason to collect these through a form like this.
• Government identifiers — passport, national ID, tax or social security numbers — unless you genuinely need them, are entitled to hold them, and say why on the questionnaire itself.
• Health, ethnicity, religion, political opinion, trade union membership, sexual orientation, or biometric and genetic data, unless you have a lawful basis and have told respondents plainly what it is for. Asking these casually, in a survey people assume is routine, is the most common way this policy gets broken.
• Information from or about children, where consent is required and you do not have it.
• Anything obtained by pretending to be someone else — another organisation, a colleague, or an official body.

How you must treat respondents

• Do not describe a questionnaire as anonymous if it is not. If you ask for a name, an email address, a phone number, or anything else that identifies someone, say so. Calling it anonymous anyway is a lie told to get an answer, and we treat it as one.
• Tell people what their answers will be used for, and who will see them — particularly where answers go to someone with power over the respondent, such as an employer or a teacher.
• Do not use responses to identify, single out, penalise, or retaliate against anyone. This includes working out who said something by combining answers with rosters, timestamps, team size, or anything else you hold.
• Do not re-identify respondents, or attempt to, where they answered on the understanding that they would not be identified.
• Honour a reasonable request from a respondent to delete their response. You hold it; we process it for you. See our Privacy Policy.
• Send questionnaires only to people who would expect to hear from you. A share link is not permission to message strangers.

Prohibited conduct

• Sending spam or unsolicited messages, or phishing.
• Impersonating another person or organisation, or misrepresenting who you are.
• Uploading malware, or attempting to disrupt or gain unauthorised access to the service.
• Submitting responses automatically, or otherwise manufacturing answers to a questionnaire — yours or anyone else's.
• Circumventing response limits, scheduling, or any other control the service applies.
• Infringing others' intellectual-property or privacy rights.
• Payment fraud, including chargebacks raised against credits that were delivered, and any attempt to obtain free credits more than once.

Enforcement

We may review reported content and, at our sole discretion, remove content and suspend or terminate accounts that violate this policy — with or without notice.

If you received a questionnaire and something is wrong with it — it asks for something it should not, or it looks like a scam — use the Report this questionnaire link at the foot of that questionnaire. You do not need an account, you do not have to say who you are, and whoever sent it is not told that you reported it. You can also contact us directly.